1. Introduction
This Privacy Policy describes how FaceLinked.in (“FaceLinked.in”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects information when you use the FaceLinked.in mobile application for Android and iOS (the “App”), marketed as FaceLinked.in, and related websites or services we operate (together, the “Services”).
FaceLinked.in is designed for authorised healthcare professionals to participate in a professional social network for healthcare practitioners (posts, comments, messaging, groups, clinical news, and related features).
By creating an account, signing in, or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, do not use the App.
Developer / data controller: FaceLinked.in.
Contact:
ceo@opensafety.io
2. Scope and important notices
2.1 Who this policy applies to
This policy applies to registered users of the App. Content you post or share may be visible to other users according to App settings and the features you use.
2.2 Not medical advice
The App facilitates professional communication and news. It does not provide medical advice, diagnosis, or treatment.
2.3 Eligibility and children
The App is intended for users who are at least 18 years old and who are healthcare professionals or otherwise authorised to use the App in their jurisdiction. We do not knowingly collect personal data from children under 13 (or the minimum age in your country). The App is not directed at children.
2.4 Device permissions (Android & iOS)
The App does not require access to your device location, camera, or microphone for core features. You may grant access indirectly when you select photos, videos, or files from your device to attach to posts or messages (via the system file or media picker). Push notifications are optional and use a device token only if you enable notifications.
3. Information we collect
We collect information in the ways below. Some fields are required to create an account; others are optional.
3.1 Account and profile information
| Data | Examples | Purpose |
|---|---|---|
| Identity & contact | Full name, email, phone, country | Account, authentication, support |
| Professional details | Qualification, workplace, headline, about | Profile and professional context |
| Profile media | Profile photo (if uploaded) | Personalise profile |
| Career information | Work experience, education (if added) | Professional profile |
| Credentials | Password (hashed by auth provider) | Sign-in security |
| Account identifiers | Internal user ID, member ID | Operate the App |
We may send a confirmation email when you sign up. You must accept our Terms and Conditions and this Privacy Policy to register.
3.2 Professional social and messaging
- Posts (text, images, videos, polls, attachments)
- Comments, reactions, poll votes, update views
- Follow, block, and mute relationships
- Direct messages and group chats (content, timestamps, read status, attachments)
- In-app and push notification state
- Moderation reports you file
Other users may see your name, profile photo, workplace, headline, and similar profile fields according to App settings.
3.3 Jobs, updates, and other in-app content
Job listings you browse, healthcare and regulatory updates you view, and diagnostics related to social modules where applicable.
3.4 Device, technical, and usage data
- Device type, OS, App version, language/locale, theme preference (local)
- IP address, request timestamps, error logs (hosting providers)
- Push token: Firebase Cloud Messaging (FCM) token when notifications are enabled
- Analytics (if Firebase is configured): usage events, app instance ID; may be linked to your user ID when signed in. If Firebase is not configured, analytics are not collected.
3.5 Information from third parties
We do not buy personal data from data brokers. We may receive authentication confirmations from our auth provider and content you attach from your device.
4. How we use your information
We use personal data to:
- Provide the Services — accounts, authentication, profiles, social features, and news
- Operate the professional network — feeds, messaging, notifications, moderation
- Send communications — account email, password reset, optional push notifications
- Improve security and quality — abuse detection, debugging, analytics, performance
- Comply with law — lawful requests, Terms enforcement, regulatory retention
- Exercise or defend legal claims where permitted
We do not sell your personal data.
5. Legal bases for processing (EEA, UK, and similar)
| Processing | Typical legal basis |
|---|---|
| Account and App operation | Contract and legitimate interests |
| Social features | Contract and legitimate interests |
| Push notifications | Consent (device settings) |
| Analytics | Legitimate interests or consent where required |
You may have the right to object to certain processing based on legitimate interests (see Section 10).
7. International data transfers
Service providers may process data in countries other than your own (for example, where Supabase or Google operate data centres). Where required, we use safeguards such as Standard Contractual Clauses or equivalent. Contact us for details relevant to your region.
8. Data security
We implement measures including:
- HTTPS/TLS for data in transit
- Encryption at rest for direct message content in our database
- Access controls and authentication for backend systems
- Restricted production data access for authorised personnel
No method is completely secure. Keep your password confidential and use a secure device.
9. Data retention
| Data type | Retention |
|---|---|
| Account and profile | Until account deletion, plus short backup/log periods |
| Social content | Until you delete it or your account is deleted |
| Push tokens | Until sign-out, disable notifications, or account deletion |
| Analytics | Per Firebase/Google settings if enabled |
| Logs | Limited retention for security and operations |
Account deletion via the in-app process removes your account, profile, and associated user-generated data from our systems, except where retention is required for legal, regulatory, or safety reasons where required by law.
10. Your choices and rights
Depending on your country, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Restrict or object to certain processing
- Data portability where applicable
- Withdraw consent (e.g. push via device settings)
- Lodge a complaint with your data protection authority
10.1 Delete your account in the App
Step-by-step instructions, including what data is deleted or kept, are on our Delete your account page (required for Google Play).
- Open Settings in the App
- Tap Delete account
- Confirm deletion
This permanently deletes your account, profile, and associated user data, subject to legal retention requirements where applicable. This cannot be undone. If deletion fails, contact ceo@opensafety.io.
For other privacy requests without deleting your account, see Your data rights.
10.2 Push notifications
Disable in device settings or App notification preferences.
10.3 Advertising
We do not use your data for third-party advertising. Service messages may still be sent for account and safety purposes.
11. Region-specific information
11.1 India (Digital Personal Data Protection Act)
If you are in India, you may have rights to access, correct, erase, and grievance redressal. Contact us at ceo@opensafety.io.
11.2 California (CCPA/CPRA)
California residents may have rights to know, delete, and correct personal information, and to opt out of “sale” or “sharing” for cross-context behavioural advertising. We do not sell or share personal information for cross-context behavioural advertising.
11.3 Other regions
Users in other jurisdictions may have similar rights. Contact us to exercise them.
12. Third-party links
The App may open external websites. We are not responsible for third-party privacy practices. Review their policies before providing personal data.
13. Changes to this policy
We may update this policy with a new “Last updated” date and, where required, notify you through the App or email. Continued use after changes take effect constitutes acceptance, unless otherwise required by law.
14. Contact us
FaceLinked.in
For privacy questions, support, rights requests, or complaints, email
ceo@opensafety.io.
Delete your account · Your data rights
We aim to respond within 30 days (or as required by local law).